SUBSCRIPTION TERMS

1. Free or paid trial. We may offer a free or paid (for a small payment) trial subscription for the service. Unless you cancel before the end of the trial, you will be automatically charged a price indicated on the Apple’s/Google’s payment pop-up screen for a chosen subscription period. Please note that if a trial is offered, this will be explicitly stated on the price screen before the checkout. If this is not the case, you will purchase our subscription without a trial. We may also from time to time offer discounted offers that renew at the full not discounted price and other offers that may be interesting for you.

2. Subscription. The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.

3. Subscription Items. Our subscription may include access to exclusive in-app items (for example, storyline characters). Please note that if you already purchased such exclusive in-app items separately, one-time gems return equal to the gems equivalent of such item will be applied to your account.

From time to time, we may also change the subscription item (for example, storyline characters) to gems equivalent of such item or other item (for example, access to paid content) in subsequent subscription periods.

4. Payment method. Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase (after you confirm by single-touch identification, facial recognition, or otherwise accepting subscription terms provided on the payment pop-up screen provided by Apple/Google) or after the end of the trial period. You authorize the App Stores to charge the applicable subscription fees to the payment method that you use.

5. Cancelation. Your subscription renews automatically at the end of each period until you cancel. Note that deleting the app does not cancel your subscriptions.

If you purchased a subscription or enabled trial on the Apple Store: You may cancel a free trial or a subscription anytime by turning off auto-renewal through your Apple ID account settings. To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the end of the free trial or the current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Apple support page.

If you purchased a subscription or enabled trial on Google Play: You may cancel a free trial or a subscription anytime by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the trial or the current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google’s support page.

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period.

6. Refunds. Subscriptions purchased via an App Store are subject to such App Store's refund policies. This means we cannot grant refunds. You will have to contact an App Store support. PURCHASES ARE SUBJECT, IN PARTICULAR, TO APPLE APP STORE REFUND POLICIES. THIS MEANS WE CANNOT GRANT REFUNDS FOR PURCHASES MADE VIA APPLE APP STORE. YOU WILL HAVE TO CONTACT THE APPLE STORE SUPPORT.

If you purchased a subscription or enabled trial on Apple Store: If you are eligible for a refund, you'll have to request it directly from Apple. To request a refund, follow these instructions from the Apple support page.

If you purchased a subscription or enabled trial on Google Play: If you are eligible for a refund, you'll have to request it directly from Google. To request a refund, follow these instructions from the Google’s support page.

7. Changes. To the maximum extent permitted by applicable laws, we may change subscription offers and fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on or through the app and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

If you have any questions in relation to the subscription terms, please contact us at playme_support@betterme.world.

Any translation from the English version is provided for your convenience only. In the event of any difference in meaning, version, or interpretation between the English language version of this Subscription Terms available at https://playme.pro/info/general_subscription_terms_eng.html , and any translation, the English language version will prevail.

Please make a screenshot of this information for your reference. This may help you to control your subscriptions.

Last update: 01.09.2021.